Privacy Policy

Privacy Policy

Introduction

Welcome to https://steeline-roofing-centre-bathurst.thebestlocalpro.com (referred to as “we,” “us,” or “the Company”). We prioritize and respect your privacy by ensuring the highest level of data protection. This comprehensive Privacy Policy details our practices regarding the collection, handling, and security of personal information in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec’s Law on the Protection of Personal Data in the Private Sector (Law 25)
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Privacy Rights Act (CPRAs)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services accessible via links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the ways in which we interact with users and process personal information:

  • Account Creation and Management: When you sign up to use our applications or services, we collect account information such as your name, contact details, and login credentials.
  • Transactions and Payments: We securely process payment information, including financial and purchase details, when you make transactions on our platform.
  • Communication: We may reach out to you via emails, phone calls, or text messages (SMS) for updates, newsletters, marketing, or support purposes.

Personal Data Collection

We gather various types of personal data to enhance your user experience and provide tailored services:

  • Account Information: This includes your full name, username, email address, and password.
  • Payment Details: We store cardholder information, payment history, and billing addresses for secure transactions.
  • Financial Data: We may collect financial records to comply with legal requirements or for internal accounting purposes.
  • Purchase History: Details of products or services you’ve bought from us are kept for record-keeping and improvement of our offerings.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile device IDs, and advertising IDs may be collected for analytics and personalization.
  • Location Data: With your consent, we can access your location to provide location-based services or personalized content.
  • Feedback and Reviews: We encourage user feedback and may collect it through surveys, ratings, or reviews.
  • Social Media Information: If you choose to log in via social media accounts, we’ll access the information provided by those platforms (subject to their privacy settings).
  • Product Interaction: We track your interactions with our products, including views, clicks, and purchases, to enhance user experience and personalize recommendations.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to improve your browsing experience and gather analytics data:

  • Strictly Necessary Cookies: These are essential for navigating our website and using its features.
  • Preference Cookies: They remember your settings and preferences, such as language or display choices.
  • Analytics Cookies: Used to collect aggregated data about user interactions with our site, helping us improve performance and functionality.

Users can manage non-essential cookies through our built-in Cookie Manager, allowing them to control their tracking preferences.

Data Retention and Deletion

We follow strict data retention policies in compliance with legal obligations:

  • Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required by law.
  • Once the data’s purpose has been met, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security protocols to safeguard personal information:

  • Data Encryption: We use encryption during data transmission and storage to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not intentionally collect personal information from children. If you believe we have inadvertently collected such data, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure/Right to be Forgotten: In certain cases, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data in specific circumstances.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used format.
  • Objection/Withdrawal of Consent: You can object to or withdraw consent for the processing of your data at any time.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your data rights.

To exercise these rights or for data-related inquiries, please contact our Data Privacy Team via email at [email protected] or by postal mail at:

Steeline Roofing Centre Bathurst
Data Privacy Inquiries
[Address]

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated version will indicate the “Last Updated” date at the top. We encourage you to review this policy periodically for any changes.

Contact Information

For all privacy-related matters, including inquiries, consent withdrawals, or data requests:

Email: [email protected]
Postal Mail: Steeline Roofing Centre Bathurst, Data Privacy Team, [Address]